Frequently Asked Questions (FAQs)

What services does Sophisticated Travel LLC provide?

We specialize in luxury group travel planning, custom itineraries, travel education, and speaking services. We help clients plan vacations, cruises, all‑inclusive stays, and group experiences across the U.S. and abroad.

Do you charge planning or service fees?

Yes. Planning and service fees cover the time, research, and expertise required to design your trip. All fees are non‑refundable.

Are payments refundable?

All payments made to Sophisticated Travel LLC are non‑refundable. This includes deposits, installments, and paid‑in‑full bookings. Supplier policies may offer credits or rebooking options.

Why are deposits non‑refundable?

Deposits secure your reservation and allow us to begin planning your trip. Once paid, we immediately begin work and often submit payments to suppliers on your behalf.

What happens if I need to cancel my trip?

If you cancel for any reason, all payments remain non‑refundable. You may be eligible for credits or changes if the supplier allows it.

What if the supplier cancels my trip?

If a supplier cancels or changes your trip, we will help you secure any available options such as rebooking, credits, or refunds offered by that supplier.

Do you recommend travel protection?

Yes. Travel protection helps safeguard your investment and may cover cancellations, delays, medical emergencies, and other unexpected events. Coverage varies by provider.

Can I make changes to my reservation?

Change requests depend on supplier rules. Additional fees may apply. We will let you know what options are available.

Do you work with clients outside of Georgia?

Yes. We serve clients nationwide.

How do I join the travel club?

You can join through our website. Membership gives you access to group trips, exclusive experiences, and first access to new travel opportunities.

How do I contact you for help?

You can reach us through the Contact page on our website. A member of our team will respond as soon as possible.

A passport is recommended for all travelers.

Travel Insurance is recommeded

We are a certified seller of travel insurance.